This Privacy Policy applies to data directly provided by the user or collected during the user’s access to the Go4Mobility website. As part of its core activity and as a rule, Go4Mobility only receives pseudonymized personal data and is not able to identify their data subject.
However, in some circumstances and for the purposes of handling any complaint submitted in relation to the Go4Mobility service, we may have access to personal data, as data processors. In this case, we shall fully comply with our obligations under the General Data Protection Regulation and other applicable provisions, to fulfil the rights of the data subjects.
With this document, we intend to take a position of transparency regarding the data we process, their respective purposes and grounds, as well as the rights conferred to data subjects and how they may exercise said rights with Go4Mobility.
Information Collected
Regarding the users of the Go4Mobility website, information and data are collected through the use of cookies and/or at the time of subscription to our newsletter.
The ground for data collection in these two situations is the consent of the data subject by accepting the use of cookies and/or subscribing to the Go4Mobility newsletter.
How does information collection regarding the user device works?
For visitors of the Go4Mobility website, technical information about the user device is collected through the Internet browser, as well as those which concern the IP address, the operating system, and, in some cases, possible reference websites, the screen resolution, and the search engine used.
Go4Mobility automatically collects information on the visitor computer through cookies, namely of three different types:
Simple Cookies
These cookies promote the efficient functioning of the website by registering the user’s route during his visit to the Go4Mobility website. However, they do not identify the user, and their deletion after the visit is automatic.
Persistent cookies
These cookies aim at identifying users whenever they access the website, which will allow to optimize and to adapt the navigation to the user. They work by assigning a unique user identification number, which is done at the time of accessing the Go4Mobility website. These cookies may be deleted; otherwise, they will remain on the user’s computer.
Other cookies
Other types of cookies may be received on occasion.
Simple cookies and persistent cookies may be used in emails sent by Go4Mobility.
You may restrict the use of cookies through your browser. However, please note that this option of disabling the use of simple cookies may prevent access to certain features of HTML email messages.
Collection and processing of children’s data
Go4Mobility does not collect or otherwise intentionally process data from children. Liability for supervising the child, particularly when using technological means, rests with the holder of parental responsibilities.
However, Go4Mobility is committed to immediately delete personal data relating to children, should it be notified by the holder of parental responsibilities of the collection of said data.
This is a commitment we assume and make clear in our relationship with the Customer when providing our services.
How does Go4Mobility uses the data it collects?
1.Data and information collected during the user’s visit to the Go4Mobility website and/or by subscribing to its newsletter are used:
- to optimize the user’s visit to our website;
- to meet the user requests, namely for sending newsletters and information about our services;
- For statistical purposes, of navigation data, which will be pseudonymised;
- To provide, maintain, protect and improve our services and develop new ones;
- To guarantee the exercise of the rights of the data subjects;
- To improve the user browsing experience and the overall quality of our services, through information collected by cookies;
We shall request your express consent before using the information for purposes other than those expressly set out in this Privacy Policy.
We shall request your express consent before using the information for purposes other than those expressly set out in this Privacy Policy.
Go4Mobility is the entity responsible for data processing, and the data in question shall not be used for any other purpose and shall be kept for the duration of the service provision. It is understood that the service will last as long as the Customer remains registered as such with Go4Mobility. We shall only communicate said data to our service providers for the above-described purpose. You may exercise your rights under the law (access, rectification, deletion, restriction, opposition, portability) by written contact to the following email: compliance@go4mobility.com. You may withdraw this consent at any time.
2. Personal data that Go4Mobility collects for the handling of complaints and claims related to its service are provided by the data subject when identifying himself at the time of submitting the claim. Thus, these data shall be used exclusively for this purpose.